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Privacy Policy

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This is a starting template. Before publishing, confirm the bracketed details and have it reviewed for your specific circumstances, as you handle health information.

Who we are

Face & Smile is a facial aesthetics practice run by Dr. Darja Tretjakova (GDC No. 240928), based in Southsea, Portsmouth. For the purposes of data protection law, the data controller is [ Dr. Darja Tretjakova / registered business name ], [ clinic address ]. You can contact us at darja.tretjakova@yahoo.co.uk or 07596 244229.

What information we collect

How we use it and our lawful basis

We use enquiry information to respond to you and arrange appointments, on the basis of your consent and our legitimate interest in running the practice. Health information is used to provide safe, appropriate care, on the basis of your explicit consent and the provision of healthcare.

How we store and protect it

Information is kept securely and access is limited to those who need it to provide your care. Clinical records are held in [ name of clinical/booking software ], which provides appropriate security measures and a data-processing agreement.

Sharing your information

We do not sell your information. We only share it where necessary — for example with software providers who process data on our behalf under contract, or where we are required to by law.

How long we keep it

Enquiry information is kept only as long as needed to deal with your enquiry. Clinical records are retained in line with professional guidance on medical record retention.

Your rights

You have the right to access the information we hold about you, to have it corrected or erased, to restrict or object to its use, and to data portability. To exercise any of these, contact us using the details above.

Cookies

This website uses minimal cookies. Embedded services such as Google Maps and Google Fonts may set their own cookies when those elements load.

Complaints

If you have a concern about how we handle your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. [ If registered with the ICO, add your registration number here. ]